Agorial Shipping Policy
Effective Date: 24/07/2023
Shipping Destinations:
We currently offer shipping within [list the countries or regions where you provide shipping services]. If your location is not listed, please contact us, and we will do our best to assist you.
Processing Time:
Orders are typically processed within 2 business days after payment confirmation. During peak seasons or holidays, processing times may be slightly longer, and we appreciate your understanding.
Shipping Methods and Carriers:
We use the following shipping methods and carriers to deliver your orders:
Ozone Express
The shipping method and carrier for your order will be determined based on factors such as destination, package size, weight, and shipping speed chosen during checkout.
Shipping Timeframes:
Shipping times may vary depending on your location and the chosen shipping method. Estimated shipping times are as follows:
2 days
Please note that these are estimated delivery times and are not guaranteed. Delays in shipping may occur due to unforeseen circumstances such as customs delays, natural disasters, or other events beyond our control. If you have any concerns about the delivery timeframe, feel free to contact our customer support team.
Shipping Costs:
Shipping costs will be calculated during the checkout process based on the destination, shipping method, package weight, and dimensions. Customers are responsible for any customs duties, taxes, or fees that may apply to international shipments.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your package and get real-time updates on its delivery progress.
Order Changes and Address Updates:
If you need to make changes to your order or update the shipping address after it has been placed, please contact us immediately. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
Undeliverable Packages:
In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refusal of the package, or failure to claim the package from the carrier’s facility, we will attempt to contact the customer for resolution. If the package is returned to us, the customer will be responsible for any return shipping fees and may be subject to a restocking fee.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
Returns and Refunds:
For information on returns and refunds, please refer to our return policy :
https://agorial.com/%d8%a7%d9%84%d8%a5%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a5%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9/.
Contact Information:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at [email protected] .
agorial reserves the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for any changes.
By placing an order on [Your Website Name], you agree to the terms and conditions outlined in this shipping policy.
Please note that this is a generic template, and you may need to customize it according to your specific e-commerce business and shipping practices. Also, it’s a good idea to consult with legal or shipping experts to ensure compliance with relevant regulations and best practices.
